Introduction to Emergency Services when Roaming in Europe
Alternative means of access to Emergency Services in the EU.
This document has been developed for ease of presentation and is based on data sourced from the single European wide database of emergency services. This is available at Emergency Means | BEREC (europa.eu)
Please note the detail included applies for countries listed only.
Emergency Call Information
| Country | Means of Access | Number / Description | Link |
|---|---|---|---|
| Austria | Voice Call | 112 European emergency number (Police)
122 Fire brigade 144 Ambulance 140 Mountain rescue |
|
| Austria | Mobile App | 112 European emergency number (Police)
122 Fire brigade 144 Ambulance 140 Mountain rescue |
https://www.dec112.at/app/ |
| Austria | SMS / Text | https://www.dec112.at/app/ | |
| Belgium | SMS / Text | Texting to urgent medical assistance and texting to urgent police assistance | https://www.112.be/ |
| Belgium | SMS / Text | App 112 BE | |
| Bulgaria | Mobile App | Mobile application for Android platform | https://play.google.com/store/apps/details?id=bg.mvr.help112 |
| Bulgaria | Mobile App | Mobile application for iOS platform | https://apps.apple.com/bg/app/112-bulgaria/id1450618524 |
| Bulgaria | Mobile App | Mobile application for a web based browser application for stationary and mobile computers | https://112.mvr.bg/#/sign-in |
| Croatia | SMS / Text | Send text to +385 98 8100 112 | |
| Croatia | Voice Cal | 112 - European emergency number | |
| Cyprus | Voice Cal | 112 (Police, Ambulance and Fire Department) | |
| Czech Republic | SMS / Text | Send text to +420 720 000 112 | |
| Czech Republic | Voice Call | 112 Single European Emergency Number 150 Fire Brigade 155 Emergency Medical Service (Ambulance) 158 Police |
|
| Denmark | SMS / Text | N/A | |
| Estonia | Voice Cal | 112 European emergency number | |
| Estonia | Voice Cal | 1247, National Information Centre which offers information and advice in situations where life, health and property are not at risk. | |
| Finland | Mobile App | 112 Suomi application allows users to make emergency voice calls. | https://112.fi/en/112-suomi-application |
| Finland | SMS / Text | Send text to 112 (only allowed for pre-registered numbers) | |
| Finland | Voice Call | 112 European emergency number | |
| France | Mobile App | App voice App messaging App real time text App total conversation |
https://play.google.com/store/apps/details?id=fr.urgence114.urgence114&utm_sour%C3%A2%E2%82%AC |
| France | Mobile App | App voice App messaging App real time text App total conversation |
https://apps.apple.com/fr/app/114/id1437499014 |
| France | Internet browser | real time text or total conversation | https://www.info.urgence114.fr/ |
| Germany | Voice Call | 110 Police | |
| Greece | Voice Call | 112. Other emergency numbers are also available. | https://www.civilprotection.gr/en/112-emergency-communications-service |
| Hungary | Voice Call | 112 Ambulance, Fire brigade or Police | |
| Iceland | |||
| Italy | |||
| Latvia | Mobile App | Emergency applications | |
| Latvia | SMS / Text | SMS as a part of Public Warning in the case of the emergency situation | |
| Latvia | Relay services | SMS to 112 | |
| Liechtenstein | Voice Call | 112 European emergency number 117 Police 118 Fire brigade 143 Helping hand (in german "Dargebotene Hand") 144 Ambulance 145 Tox info 147 Helpline for children and young people |
|
| Liechtenstein | Mobile App | 112 European emergency number 117 Police 118 Fire brigade 144 Ambulance |
https://play.google.com/store/apps/details?id=li.landespolizei.polizeiFl |
| Liechtenstein | Mobile App | 112 European emergency number 117 Police 118 Fire brigade 144 Ambulance |
https://apps.apple.com/ch/app/polizei-fl/id524685374 |
| Lithuania | SMS / Text | SMS to number 112 | |
| Lithuania | Voice Call | 112 | |
| Lithuania | Voice Call | 112 eCall | |
| Luxembourg | Voice Call | 112 European emergency number 12112 European emergency number 113 Police 12113 Police |
|
| Luxembourg | SMS / Text | SMS to 112 | |
| Luxembourg | Mobile App | GouvAlert.lu (Google Play) | https://play.google.com/store/apps/details?id=lu.ctie.gouvalertlu |
| Luxembourg | Mobile App | GouvAlert.lu (Apple) | https://apps.apple.com/de/app/gouvalert-lu/id1299114216 |
| Luxembourg | Voice Call | Fax to 112 | |
| Malta | Mobile App | iOS App | https://itunes.apple.com/us/app/112mt/id1199470896?mt=8&uo=4 |
| Malta | Mobile App | Android App | https://play.google.com/store/apps/details?id=mt.gov.my112 |
| Malta | SMS / Text | Send text to +356 79770112 | |
| Netherlands | Mobile App | 112NL APP | https://www.rijksoverheid.nl/onderwerpen/alarmnummer-112/vraag-en-antwoord/112-%C3%A2%E2%82%AC |
| Netherlands | Relay services | speech, text or video using Tolkcontact-app | |
| Netherlands | SMS / Text | Send text to 112, sign up by texting "aanmelden" and confirm with "aanmelden akkoord" | https://open.overheid.nl/repository/ronl-fdfab461-606c-4e23-bba7-7f01139006c7/1%C3%A2%E2%82%AC |
| Norway | Mobile App | Private App | https://norskluftambulanse.no/hjelp113/t |
| Norway | SMS / Text | Send text to Fire: +4759555110 Sedn text to Police: +4759555112 |
https://nodsms.no/ |
| Norway | Relay services | Relay service to emergency services | https://www.teksttelefon.no/ |
| Poland | Mobile App | App Alarm 112 | https://play.google.com/store/apps/details?id=com.help.deafhelp |
| Poland | Mobile App | App Alarm 112 | https://apps.apple.com/pl/app/alarm-112/id1494297585 |
| Poland | Voice Call | 112 | |
| Portugal | Mobile App | Text service for people with hearing impairment (Google Play) | https://play.google.com/store/apps/details?id=io.cordova.mai112pt&hl=en&gl=US |
| Portugal | Mobile App | Text service for people with hearing impairment (Apple) | https://apps.apple.com/pt/app/mai112/id1486324916?l=en |
| Romania | Voice Call | 112 | |
| Romania | Mobile App | Apel 112 | https://play.google.com/store/apps/details?id=ro.sts.apel112 |
| Romania | Mobile App | Apel 112 | https://apps.apple.com/ro/app/apel-112/id1444872263 |
| Slovakia | SMS / Text | Send text to 112 | |
| Slovenia | Mobile App | https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod | https://112opozorilo.sos112.si/ |
| Spain | Mobile App | Information at https://svisual.org/indexSSL.html | https://play.google.com/store/apps/details?id=com.CESTEL.FCNSEMobileAppDroid&hl%C3%A2%E2%82%AC |
| Spain | Mobile App | Information at https://svisual.org/indexSSL.html | https://apps.apple.com/es/app/svisual/id600574299 |
| Spain | Mobile App | App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/ | https://play.google.com/store/apps/details?id=com.alertcops4.app&pcampaignid=pc%C3%A2%E2%82%AC |
| Spain | Mobile App | App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/ | https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-it%C3%A2%E2%82%AC |
| Sweden | Mobile App | See link for Apps for emergency voice calls to 112. | https://www.sosalarm.se/trygghet/112appen/ |
| Sweden | SMS / Text | Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom | https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-hor%C3%A2%E2%82%AC |
| Sweden | Relay services | Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. | https://www.texttelefoni.se/ |
| Sweden | Relay services | Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. | https://www.bildtelefoni.net/ |
| Sweden | Relay services | Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112. | https://www.teletal.se/ |
| Sweden | SMS / Text | Not as roaming using the national or international numbering plan. | |
| Sweden | Internet browser | Not as roaming using the national or international numbering plan. |
