Dual SIM phones with eSIM enable users to have two phone numbers on one device. These phones contain both a physical SIM card and an eSIM, allowing for access to multiple data networks and their plans. This is convenient for people who utilize different phone lines for various reasons or who often travel abroad.

Yes ! We offer Pay As You Go (prepaid) to our customers, as long as their phones are compatible with the eSIM technology.

A QR code is a type of barcode used for quick and easy access to information using a smartphone. To use it, simply scan the unique code with your phone’s camera and the relevant information will be sent back to Lyca, enabling us to add an eSIM profile onto your device in a safe and secure manner. There’s no need to download any additional apps as the QR code reader is built into your phone.

Here are the steps to activate your eSIM:

1. After ordering your eSIM online with bundle plan via Lyca Mobile, you will receive a confirmation email
2. The email will contain a QR code for activating your eSIM
3. Depending on your phone model (iOS, Android, Samsung Smartphone, Huawei etc.), follow the instructions below to successfully activate your eSIM

A. iPhone You’ll need a Wi-Fi/Mobile Data connection on your phone and an eSIM activation card with a QR code from Lyca Mobile. To download your eSIM, open your camera app, point the camera at the QR code, and follow the prompts. If you can’t scan the QR code through the camera scanner, follow the below steps:

1. Connect to Wi-fi
2. Go to Settings
3. Mobile data
4. Add eSIM (Clicking on it will open the QR code scanner)
5. Follow the prompts to scan the QR code on your eSIM activation card from Lyca Mobile

B. Samsung SmartphoneYou’ll need a Wi-Fi/Mobile Data connection on your phone and an eSIM activation card with a QR code from Lyca Mobile. To download your eSIM, open your camera app, scan the QR code, and follow the prompts. If you can’t scan the QR code through the camera scanner, follow the below mentioned steps:

1. Connect to Wi-Fi
2. Open Settings
3. Select Connections
4. Select SIM card manager
5. Select Add mobile plan
6. Follow the prompts to scan the QR code on your eSIM activation card from Lyca Mobile

C. Google SmartphoneYou’ll need a Wi-Fi/Mobile Data connection on your phone and an eSIM activation card with a QR code from Lyca Mobile. To download your eSIM, open your camera app, scan the QR code, and follow the prompts.

If you can’t scan the QR code through the camera scanner, follow the below mentioned steps:

1. Connect to Wi-Fi.
2. Open Settings.
3. Choose Network & Internet.
4. Select the plus sign (+) next to Mobile network.
5. Select Download a SIM instead.
6. Follow the prompts to scan the QR code on your eSIM activation card from Lyca Mobile.

D. HuaweiYou’ll need a Wi-Fi/Mobile Data connection on your phone and an eSIM activation card with a QR code from Lyca Mobile. To download your eSIM, open your camera app, scan the QR code, and follow the prompts. If you can’t scan the QR code through the camera scanner, follow the below mentioned steps:

1. Connect to Wi-Fi.
2. Open Settings and look for Mobile Network.
3. Choose SIM Management.
4. Add eSIM.
5. Select Type – eSIM
6. Follow the prompts to scan the QR code on your eSIM activation card from Lyca Mobile.

Your Lyca Mobile eSIM must be activated in the UK. Once your eSIM is activated in the UK, you can use it internationally according to your mobile plan.

Yes, you can activate your eSIM without a plan or top up.

After you purchase the eSIM from our website, you will receive a confirmation email with a QR code. Scan the code and install the eSIM on your device.

Once your eSIM is installed, it is activated and ready to use – but only after you purchase a bundle plan or top up. Without that, your eSIM won’t be able to make calls or access data networks.

For an easy start with your new eSIM, we recommend buying a bundle plan from our website while purchasing your eSIM. That way you can get started instantly and save time !

It’s easy to switch from a physical SIM to an eSIM ! Here’s what you do:

1. Go to Lycamobile.co.uk and order a free eSIM
2. Once you have bought it, you will receive a confirmation email with a QR code
3. Scan the QR code and install the eSIM on your device
4. Login to your Lyca Mobile account from our website
5. Go to Account Manager section
6. Click on “SIM Swap” option on the navigation panel on the left
7. Select the option to switch from a physical SIM to an eSIM