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How can I get a copy of my itemized bill?

To get your itemized billing copy sent to you, please make sure you have a main balance/credit of £7.50 on your Lycamobile SIM card. We will send your itemized bill for the last 6 months, including the current month, to your registered address only. Please note that...

How can I check my billing details?

To check your billing info and to manage your Lycamobile account, please register your SIM online at www.lycamobile.co.uk. Once you have completed the set up, you will get a case sensitive password which will allow you to gain access to online account management on...

How do I check the call rates?

You can check our unbeatably low rates from our website here. Alternatively, you can dial *136* followed by the phone number you wish to call with its country code and then # from your mobile. E.g. *136*0040377881276# (number is Lycamobile Customer...

Why can’t I send or receive texts?

Firstly, please make sure you have enough credit to send a text. If you still can’t send or receive texts, please check the Message Centre Number (MCN) in your SMS settings – it should be +447404000111 for Lycamobile UK. If you see a different number, enter...